Orders & Returns
How to Download a Invoice
Quick answer Invoice of the order you’ve purchased can be viewed and downloaded from the Purchases section of your Vibcare App. If you have questions about an item or order, your customer sales representative is the best person to help you. Downloads ...
When Can I Report a Problem with an Order?
Quick Answer You can report a problem within 24 hours after the date your order should arrive. You can report the problem to: Customer Sales Representative Email: support@vibcare.co.in Call: +919875920242 Call: +919888988858 Please note customer ...
How to Cancel an Order
Quick Answer If you need to cancel your order, you can reach out to your customer sales representative for help: Contact Us If you need to cancel your order, contact your Customer Sales Representative as he is the best person to help you. I still ...
Why Isn’t There Tracking Information for My Vibcare Order?
If you ordered from Vibcare Pharma, you may have received tracking information for your package by email, or SMS. You can also check the status of your order on the Vibcare App. If your order says Dispatched, but there are no further updates, either: ...
What’s the Status of My Order?
Quick answer You can check the status of your order, including delivery updates on your Email, SMS, or on the Vibcare app. If you have questions about your order status, you can contact us. I still need help If you messaged and you didn’t receive the ...
How Can I Make a Change to My Order?
Quick Answer If you need to make any changes to an order, you can reach out to your customer sales representative for help: Contact Us If you need to make any changes to your order, contact your Customer Sales Representative as he is the best person ...
How to Return or Exchange an Item on Vibcare
Quick Answer You may be able to return or exchange your order only in special circumstances depending on the company’s policies. To request a return or exchange, you need to contact us. If you need to return or exchange your order, contact your ...