Quick answer

Invoice of the order you’ve purchased can be viewed and downloaded from the Purchases section of your Vibcare App.

If you have questions about an item or order, your customer sales representative is the best person to help you.

Downloads are available once your payment is confirmed. If you paid with NEFT, Bank Transfer, Credit Card, or any other mode, it may take a few hours for your download link to be sent to you.

We’ll also send you an email separate from any transaction notification emails you receive from Vibcare Pharma with an attachment to your download included.

I can’t find my download notification email

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding [email protected] to your address book or safe list can help you locate these emails in the future.

I still need help

If you messaged and you didn’t receive the help you need, select contact us at the bottom of this page and we'd be happy to help.